The London Children’s Literature Festival is delivered by the London Children’s Literature Festival Community Interest Company (‘The Festival’), registration number 9248735, registered at 11-12 Hallmark Trading Centre, Fourth Way, Wembley, Middlesex HA9 0LB.
Please read the terms and conditions of the tickets available for purchase for performances at the Festival.
The Festival delivers ticketed performances and free activities. These are collectively referred to as ‘events’ in this document, unless specified otherwise.
The following terms and conditions are included in the body of this document, but in order to remove doubt:
• Ticket holders under the age of 11 years must be accompanied by an adult in order to gain entry to a venue and to remain in the venue for the duration of the performance. The Festival reserves the right to refuse entry to unaccompanied ticket holders who are under that age of 11 years
• The Festival reserves the right to alter the programme without notice in the unlikely event that it is necessary to do so
Ticketing
Tickets to Festival events can only be purchased online from the website www.londonkidslitfest.org.
Only legal adults may purchase tickets. Tickets purchased by an adult may be used by people other than the ticket purchaser, but may not be re-sold. Tickets that are re-sold are void.
Your ticket is a contract between you and the Festival, however TicketSource’s terms and conditions should be read in addition to the Festival’s own terms and conditions.
Ticket Exchange and Refund
Tickets cannot be exchanged after purchase. Refunds will not be offered unless a performance is cancelled and a suitable alternative is not available. This does not affect your statutory rights.
Discounts
Discounts cannot be offered for tickets to Festival events.
Cancellations
In the event of the cancellation of a performance, the Festival will not be held responsible for any expenses, such as accommodation, transport or sustenance incurred by the ticket holder.
Rules of Admission to Festival performances
A valid ticket must be produced in order to gain access to a performance.
“Valid” means that the ticket must be for the performance that the ticket holder wishes to enter; the ticket has been purchased by or on behalf of the ticket holder, the ticket has been purchased for the correct price from the Festival’s website.
Please check the date, time, venue and performance on the issued ticket. Every effort will be made to rectify mistakes but this cannot always be done after the ticket has been purchased.
The ticket remains the property of the Festival.
The Festival reserves the right to alter a promoted performance at short notice should the unlikely need arise. In this case, the Festival will not be obliged to refund or exchange a ticket. This does not affect your statutory rights.
The Festival cannot be held liable or responsible for loss of or damage to your personal property at any performance or venue, nor in transit to or from a performance or venue.
Conditions of Entry to Festival Venues
The Festival reserves the right to refuse entry to ticket holders and/or to enforce removal of any individual from a venue in certain situations including if the ticket holder, whether an adult or a child:
• Breaches a term or condition of the ticket
• Is under the age of 11 and is not accompanied by an adult
• Is abusive to Festival volunteers, staff, performers, customers and/or any other person
• Is disruptive to any session, performance and/or activity of the Festival
• Causes or contributes to any issue of safety to the ticket holder, other ticket holders, staff, volunteers or performers
• Breaches or causes the Festival to breach conditions of hire of a venue used by the Festival
Photography and filming
The recording or filming of Festival events or other activities by audience members is strictly prohibited.
Assistance Animals
Assistance and/or guide dogs are welcome in Festival venues. If you wish to attend with an assistance and/or a guide dog, you are welcome to either:
(a) Inform the staff at the entrance of the Festival that you wish to enter with your assistance and/or guide dog on your day(s) of attendance; or
(b) Notify the Festival that you will be attending with your animal in advance by email to: getinvolved@londonkidslitfest.org
If your assistance and/or guide dog is not immediately identifiable by an appropriate coat, harness, identification tag or any other means, the Festival retains the right to request proof that your dog is registered with an organisation that is a member of Assistance Dogs UK.
Only assistance and/or guide dogs are allowed in Festival venues so regrettably you will not be able to attend with an emotional support animal.
Liability
The Festival’s liability to the ticket holder or ticket purchaser is limited to the purchase price of the tickets purchased.
Events Outside the Control of the Festival
Failure of a Performer
The Festival will not be liable should a performer fail to appear for any or a substantial part of a scheduled performance for which a ticket holder possesses a ticket.
Force Majeure Events
The Festival will not be held liable for any failure of or delay or interruption to the performance of this agreement for reasons that fall outside the reasonable control of the Festival. These Force Majeure Events include, but are not limited to, earthquake, fire, natural disaster, act of God, armed conflict and terrorism.
Law and Jurisdiction
The terms, conditions and contracts for purchase of tickets for the Festival will be governed by English law. Any disputes or claims arising from the terms, conditions or contracts will be subject solely and exclusively to the jurisdiction of the English courts.
LCLF Marketplace Terms and Conditions
The Stallholder will:-
1. Make full payment for their stalls before 22 March 2026 for the amount indicated on the invoice supplied.
2. Bring their own table(s) and chairs for their stall. Trestle tables and chairs are NOT provided.
3. All gazebos must be adequately secured for protection against high winds. A suitable gazebo size for a single stall is 3m x 3m.Gazebos are NOT provided.
4. Not bring onto the site any generator or any other source of power without the prior written permission of the Festival organisers. Please note that there is no electricity on site.
5. Access the site only from 7am on Saturday 27 June and ensure that all vehicles are removed from the site by 8.45am at the very latest and not returned before 5.00pm on Sunday 28 June. Arrival on the Friday before the Festival is permissible only with prior consent from the Festival organisers. Please contact marketplace@londonskidslitfest.org to make arrangements.
6. Enter the Festival via the Access points that are indicated in the LCLF Marketplace information pack and contact the LCLF marshals for assistance. Driving onto or off The Green without a LCLF Marshal is strictly forbidden.
7. Not operate any tombola or raffle without the prior written permission of the Festival organisers.
8. Not let or sublet any part of the allocated stall.
9. Refrain from the use of single use plastic and polystyrene products as much as possible and replace with environmentally friendly products. If plastic bags are handed out with purchase, these should be recyclable and/or reusable.
10. Take away any rubbish and discarded items (including fliers etc) from their stall and ensure the area is totally clear of rubbish and any items before vacating the site.
11. Maintain public liability insurance and health and safety insurance as appropriate to cover
the Stallholder’s risks and potential liability attendant upon participating in the Festival.
If selling food or drink, a food hygiene certificate/TEN notice will be required. Please contact marketplace@Londonkidslitfest.org for further information if needed.
12. All stalls should be open for business between the hours of 9.30am and 5pm Saturday
and Sunday of the Festival.
13. THE SALE OF BOOKS IS NOT PERMITTED due to the Festival’s existing Partnerships
in place.
The LCLF will:-
1. Determine the position of each stall.
2. Provide toilet facilities (including disabled facilities) on the Festival site.
3. Send instructions to Stallholders in May that provide full information regarding the allocated stall and a map of the site.
4. Promote the event via banners, printed programme, local press and social media channels.
5. In the event of serious weather or unforeseen circumstances affecting the organisation of the Festival, the organisers will keep you up dated and inform you should the Festival be cancelled. No stall refunds will be made in this instance.
The LCLF, at its absolute discretion reserves the right to:-
1. Refuse any application made by any party who failed to observe the Stallholders’ obligations in the preceding years.
2. Require a Stallholder to vacate the site if the Stallholder is not complying with the Stallholders’ obligations. This may result in any future application by such Stallholder
being refused.
3. Refuse to refund the stall rental fee after the cancellation deadline of 29 May 2026.
An administration charge may be levied for any cancellations requested before this date.
4. Re-let an allocated stall, after 10am on the day of the Festival, in the event of a Stallholder’s failure to turn up by that time.
5. Refuse any application made by any lobbying or campaigning group or any political party.
6. Move or reallocate stalls should the weather or other factors make this necessary.
In this situation, affected Stallholders will be notified by the Festival organisers.
7. Refuse to offer a stall to any applicant, for any reason.
