Schools Programme - Q & A Barnes
Any questions? We hope these answers might help.
How much does it cost?
Places are free to every pupil, teacher and parent helper in state maintained schools in London.
How do we book?
Just fill out and submit the online booking form. Bookings are made in order of receipt and demand is high so early booking is recommended. Subject to availability, you’ll receive an email from us confirming your booking.
How many places can we book?
We are requesting one year group per event please. This means that more schools can take part.
Where do the events take place and how do we get there?
Events in Barnes take place in our Judith Kerr Marquee, London Wetlands, Queen Elizabeth’s Walk, Barnes SW13 9WT. For information about how to get to Barnes, click here. Please allow plenty of time to arrive before the scheduled start of your event.
How long do events last?
All of our events last for one hour which includes an opportunity for the children to ask their questions
Where are our seats?
Schools will be seated in their school ‘bubbles.’ A member of our Schools team wearing one of our red aprons will greet you when you arrive and guide you and your class to your seats. All of our seating is unreserved.
Can we have our books signed?
Our authors love meeting their young readers and wherever possible events are usually followed by book signing. This year *under the circumstances* we have left it up to individual authors to decide whether or not they will offer signing after their events and at this stage they are all happy to sign. Otherwise we will organise pre-signed copies or signed bookplates.
Authors are also very happy to sign a pupil’s own books, school or library copies and sometimes pupils’ notebooks.
Do we have to buy a book?
Buying a book is not obligatory but all schools will receive an order form when their bookings are confirmed and they may wish to send this out to parents/carers.
Can the children buy copies of an author’s book on the day?
There will also be an opportunity for pupils to buy books from our book stall in the marquee both before and after the event. Please do try and ensure the children have the correct money wherever possible.
We need to change our booking. What should we do?
If you need to change your booking, please let us know as soon as possible at firstname.lastname@example.org. We might be able to reassign your seats to another lucky class or school.
We need to cancel our booking. What should we do?
If you need to cancel your booking, please let us know as soon as possible by emailing email@example.com because we can reassign your seats to another lucky class or school from our waiting list.
As per our free Primary Schools Programme terms and conditions, for any booking/s cancelled within 30 days of the event date we reserve the right to apply a cancellation fee of £2.50 per seat booked.
Please note that in the unlikely event that your class or school fails to attend on the day an event that you have booked, your school will receive an invoice for £2.50 per pupil.
We understand that absences happen, so no charge will be incurred if only a few members of your group are unable to attend.
What if we’re running late?
All our events start on time so if you’re delayed on the day please do let us know so we can arrange to slip your class in at the back if necessary.
Can we go on a waiting list if our event is fully booked?
Please contact us at firstname.lastname@example.org if the event you have chosen is fully booked to discuss our waiting list procedure.
I’d like to carry out a Risk Assessment. Can you help?
If you’d like a copy of our Risk Assessment template, please contact us at: email@example.com
Why are you taking photographs?
We want you to know that official Festival photographers and film crews may be present at your event. We use this material in our reports and for promotional purposes. It’s possible that your school may be named but we never name individuals.
Is the venue accessible to children with mobility issues?
Yes, our Main Marquee is fully accessible and we will help accommodate you in any way we can. Please let us know at the time of booking about any special access requirements.
What should we bring?
Your pupils might like to bring a packed lunch. There will be space outside the marquee for them to eat it but sadly we can’t guarantee perfect weather, something to sit on or a place to eat inside if the weather is poor. Don’t forget your sunscreen and plenty of water if the sun shines!
Don’t forget to bring your books with you if you would like them to be signed, or money if you would like to buy a book.
Are there toilets nearby?
We provide festival-style portable toilets next to the Main Marquee. There are also toilets a short walk from the Main Marquee in the Wetlands car park. Our volunteer Schools team will happily point you in the right direction.
We’re coming by minibus or coach. Where can we park?
There is parking for minibuses and coaches available in the Wetlands car park. If you’re coming by minibus or coach please let us know at the time of booking so we can make arrangements for you.
If you have any other questions please contact us at: firstname.lastname@example.org